Assistant Manager – Business Development

Job Title: Assistant Manager

Department: Business Development
Location: Gurgaon (On-site)
Employment Type: Full-Time

Position Overview

The Assistant Manager – Business Development is a dual-responsibility role focused on contracting and sales of fixed departure holiday products. The ideal candidate will be responsible for sourcing and contracting supply partners (DMCs) based on business requirements and later ensuring the successful promotion and sales of these fixed departure packages in their designated region.

This role demands a proactive sales leader with deep expertise in DMC-based product contracting and a well-established network of B2B travel agents, particularly in the holiday selling domain. The candidate must have a minimum of 5 years of relevant experience in Holiday Sales and a demonstrated ability to manage end-to-end fixed departure product cycles.

Key Responsibilities

1. Contracting & Supply Management

• Identify, evaluate, and contract reliable DMCs and suppliers for fixed departure packages across key domestic and international destinations.
• Ensure product alignment with seasonal business needs, pricing strategies, and quality standards.
• Regularly review supplier performance and renegotiate contracts as per evolving business dynamics.

2. B2B Sales Execution

• Promote and sell fixed departure products to travel agents, tour operators, and regional distributors.
• Maximize seat occupancy and ensure high conversion through targeted sales efforts.
• Drive revenue growth through active engagement with the existing agent network and onboarding new partners.

3. Relationship Development

• Build strong, long-term relationships with B2B partners across the region.
• Act as the single point of contact for agents concerning fixed departures, product customizations, and commercial discussions.
• Conduct regular training and product briefings for agent partners.

4. Market Intelligence & Strategy

• Analyze market trends, competition, and demand to identify gaps and improve offerings.
• Suggest tactical promotions, incentives, and campaigns tailored to different B2B segments.
• Collaborate with the marketing team to ensure brand visibility and promotion of fixed departure products.

5. Operational Coordination

• Liaise with product and operations teams to ensure seamless execution of departures.
• Track bookings, feedback, and cancellations to maintain service standards and improve offerings.
• Ensure agents are equipped with updated itineraries, pricing, and support materials.

6. Reporting & CRM

• Maintain updated records of B2B clients, sales activities, and interactions using CRM tools.
• Submit weekly/monthly reports covering sales performance, lead status, market feedback, and revenue metrics.