**About the Role** Bike Wale Bhaiya, a dynamic bike and scooter rental service, is seeking a dedicated and enthusiastic Front Office Receptionist to join our team in Siliguri. In this vital role, you will be the first point of contact for customers, ensuring a welcoming and informative experience while managing bookings and handling inquiries efficiently. You will play a key role in providing excellent customer service and contributing to the overall success of our business. Your responsibilities will encompass everything from welcoming customers to processing rental transactions and maintaining a smooth workflow, which is essential to the smooth operation of our services. Your ability to communicate effectively in multiple languages will be crucial in interacting with a diverse customer base. **Responsibilities** - Handling customer inquiries via phone, email, and in person. - Managing bookings for bike and scooter rentals, ensuring accuracy and efficiency. - Processing rental transactions, collecting payments, and issuing receipts. - Maintaining accurate records of rentals and customer information. - Providing information about local attractions and transportation options. - Ensuring a positive and welcoming atmosphere for all customers. - Assisting with general administrative tasks, as required. - Maintaining a clean and organized front office environment. **Skills & Experience** - Excellent communication and interpersonal skills. - Strong customer service orientation. - Ability to handle multiple tasks and prioritize effectively. - Proficiency in managing bookings and transactions. - Basic computer skills (e.g., email, basic software). - Fluency in Nepali, Hindi, Bengali, and English. **Qualifications** - 12th Standard (HSC/Intermediate/PUC) - Freshers (< 1 year of experience) - Male candidates only - Age 19-25 **Compensation & Benefits** The compensation for this position is between 8k - 10k