About the Role Insta Advisors, a loan advisory firm formed in January 2023, is seeking a highly motivated and organized Head of Operations to oversee day-to-day operations. This key role requires a strong understanding of financial processes and excellent communication skills to manage customer interactions, internal coordination, and reporting. The ideal candidate will be responsible for ensuring smooth operation, timely task completion, and the accurate preparation of reports for senior management. This is a fast-paced, hands-on role for a motivated individual with strong organizational abilities. This full-time on-site position in Siliguri presents a fantastic opportunity for a recent graduate or experienced professional with a background in finance to contribute to a growing company. The Head of Operations will be a crucial member of the team, taking ownership of customer calls, coordinating with the operations team and banks, and ensuring all tasks are completed effectively and efficiently. Daily reporting will be a primary responsibility. Responsibilities - Overseeing and managing the daily operations of the company - Handling customer calls and resolving their queries - Coordinating with the operations team and banks to ensure timely task completion - Preparing daily reporting templates for submission to the founder - Maintaining and updating a real-time to-do list - Ensuring smooth and efficient workflow processes - Contributing to the overall success of the company Skills & Experience - CA/CA Inter/MBA Finance qualification preferred - Prior work experience in a similar role, particularly with banking experience - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Proficient in using relevant software and tools (specifics not mentioned) - Ability to work independently and as part of a team - Detail-oriented and committed to accuracy Qualifications - Bachelor's Degree (minimum) - Experience of 0-5 year Compensation & Benefits The salary range for this position is ₹25,001 - ₹40,000. Compensation will be commensurate with experience.