Voyage Hotels & Resorts is seeking an enthusiastic and friendly Hostess to join our team in providing an exceptional experience for candidates at our resort. The Hostess will serve as the face of our resort during exam events, ensuring smooth, efficient check-in, and creating a welcoming environment for all candidates. This role combines hospitality with customer service to support candidates during their time at the resort.

Key Responsibilities:

• Welcoming & Greeting Guests: Greet candidates with a warm and friendly attitude upon arrival. Provide a seamless check-in process while offering a brief introduction to the venue and its amenities.
• Registration & Orientation: Assist candidates with registration, ensuring they have all necessary materials for their exam day. Guide them through the resort and direct them to the appropriate exam areas.
• Guest Services & Support: Be the first point of contact for any inquiries, offering assistance with directions, exam procedures, or any other needs. Ensure guests are comfortable and well-informed.
• Logistics Coordination: Assist with managing the flow of guest , ensuring seating arrangements are organized and there are no delays in the process.
• Communication: Provide clear instructions to guest and team ensuring there are no misunderstandings.
• Conflict Resolution: Address any issues or concerns from the guest professionally and efficiently, ensuring a calm and positive experience for all guests.
• Team Collaboration: Work closely with other hotel staff, such as concierge, event coordinators, and security, to ensure a smooth and well-coordinated experience for all guests.
• Maintain Cleanliness & Organization: Ensure the areas and common spaces are kept clean and organized, and manage any logistical details related to the event.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift
• Morning shift

Experience:

• total work: 2 years (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Ability to commute/relocate:

• Tinsukia, Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)