A Sales Manager leads the sales team, drives revenue growth, and builds strong customer relationships. This role involves planning sales strategies, setting targets, monitoring performance, and ensuring the company meets its business goals. The Sales Manager coordinates with marketing, operations, and product teams to improve sales processes and deliver a great customer experience.

Key Responsibilities

• Develop and implement effective sales strategies to achieve monthly and yearly targets.
• Lead, train, and motivate the sales team to maximize performance.
• Identify new business opportunities, markets, and potential clients.
• Build and maintain long-term relationships with customers and key accounts.
• Analyze sales data, track KPIs, and prepare performance reports for management.
• Conduct market research to understand customer needs and competitor activities.
• Set sales goals, allocate territories, and monitor team productivity.
• Coordinate with marketing team for promotions, campaigns, and lead generation.
• Handle escalations, negotiate deals, and close high-value sales.
• Ensure excellent customer satisfaction and smooth post-sales support.
• Forecast demand and collaborate with operations for inventory planning.
• Improve sales systems, processes, and team efficiency.

Required Skills

• Strong leadership and team management skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Strategic thinking with a results-driven mindset.
• Good understanding of sales funnels, CRM tools, and market dynamics.
• Ability to analyze data and make informed decisions.
• Problem-solving attitude with resilience under pressure.