The Sales Manager is responsible for leading the sales team, driving revenue growth, and strengthening customer relationships. This role focuses on planning, strategizing, and executing sales activities to meet business targets while ensuring a smooth and impactful customer experience.
Key Responsibilities
- Lead & Manage Sales Team: Supervise daily operations, assign targets, monitor performance, and provide regular coaching.
- Develop Sales Strategies: Create monthly and quarterly plans based on market trends, customer behavior, and business objectives.
- Achieve Revenue Targets: Drive sales numbers through structured planning, performance tracking, and closing high-value deals.
- Customer Relationship Management: Maintain strong relationships with customers, address concerns, and ensure repeat business.
- Market & Competitor Analysis: Study industry trends, customer needs, and competitor activities to refine sales tactics.
- Pipeline Management: Oversee lead generation, follow-ups, conversions, and overall funnel health.
- Coordinate With Other Departments: Work closely with marketing, operations, and service teams for seamless delivery and support.
- Reporting & Documentation: Prepare sales reports, forecast revenue, and share insights with management.
- Training & Development: Identify skill gaps and conduct regular training for the sales team.
- Customer Experience Focus: Ensure every customer receives transparent, professional, and satisfying service from test ride to delivery.
